Remove Smart WiFi Disc stand
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01-12-2023 04:29 PM
Hi,
I want to mount my smart wifi disc but to do so I need to remove the stand. Any suggestions?
Cheers.
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01-12-2023 04:44 PM
There are 2 push tabs underneath to loosen it. Didn't it come separate?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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01-12-2023 04:56 PM
Thank you for you answer but I think it is for a different product.
There are no push tabs underneath. Only a rubber pad for where the disc sits on the desk. And no, the stand did not come separate, it was attached when opened. There is a hole at the back to wall mount and to do that I need to remove the stand.
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02-12-2023 07:28 AM
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02-12-2023 12:01 PM
If it is OK, I will post photos as I'm dyslexic and not sure where to find the type of disc that I have.
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02-12-2023 12:57 PM
Ah, OK! Mine is the rectangular Smart WiFi | Home WiFi Booster , not a disk.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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02-12-2023 01:08 PM
Hi @Almamay5
If the stand is fixed to the disc as far as I am aware, this would not be removable.
Leanne.
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02-12-2023 01:42 PM
Thank you for the information.
This is poorly designed. Why put legs that are not removable and a place for fixing on the wall? My problem is that for this disc to communicate with my garden office disc I must mount it on the wall and not place it on a counter.
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02-12-2023 01:45 PM
I see @Almamay5
If you have a chat with our broadband guides they may be able to help you with this and see what can be done.
Leanne.
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16-03-2024 06:01 PM
Did you ever get a resolution to this? I have the same discs and also want to know how to remove the stand so I can use the wall mounting hole in the back. I agree it seems ill designed if the stand is fixed!
