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EE FTTP, UniFi UDM-SE and EE TV Box Pro - Has anyone got live TV working without

RudolphUcker
Investigator
Investigator

‎08-06-2026 09:33 AM

Hi all,

I have EE Full Fibre with an Openreach ONT, an EE Smart Hub Pro 7 and an EE TV Box Pro (no aerial, all TV is streamed over the internet).

I would like to remove the EE Smart Hub and use my UniFi UDM-SE directly connected to the ONT.

I have successfully configured PPPoE on the UDM-SE and when connected directly to the ONT:

  • Internet works correctly
  • The UDM-SE gets a public IP address
  • General internet access is fine
  • The EE Smart Hub can be connected behind the UDM and still access the internet

However, live EE TV channels do not work.

The EE TV box can connect to the internet and appears to communicate with EE services, but live streaming channels fail to start.

I recently found a post describing a successful EE FTTP + EE TV setup using an EdgeRouter X with IGMP Proxy, which suggests the EE Smart Hub may not actually be required.

My questions are:

  1. Has anyone successfully removed the EE Smart Hub Pro 7 and used a UniFi UDM Pro or UDM-SE directly with EE FTTP?
  2. If so, what settings were required for EE TV live channels?
  3. Does EE TV require specific IGMP Proxy, multicast, VLAN or DHCP settings?
  4. Is there anything special that needs to be configured on the WAN side for EE TV to work?

Any advice from anyone running EE TV with a third-party router would be greatly appreciated.

Thanks.

0 Helpful
2 REPLIES 2
bobpullen
Star Contributor
Star Contributor

‎10-06-2026 10:45 AM - edited ‎10-06-2026 10:49 AM

@RudolphUcker - I have a UDR7/UX7 and have dabbled in this space before; you're likely to be fighting an uphill battle trying to get things working.

If you do fancy the challenge then I'd start here. Personally, I gave up in the end; I suspect things weren't playing nicely with the unmanaged switches on my network.

0 Helpful
RudolphUcker
Investigator
Investigator
In response to bobpullen

‎10-06-2026 11:10 AM

thanks @bobpullen .  I will take a look at the post you sent.  However, as you mention, i have tried pretty much everything (without getting into the OS/core)  and nothing seems to work.  Its as if the EE Router has to be directly exposed to the internet or it will just not work.  As an aside - irrespective of the switches - i also tried plugging it in directly to the UDM-SE and that didnt work.  Its just so weird.  Everything does work except the actual live stream of the TV channels.

 

But hey - thanks.  I will keep trying and hope someone has actually got it to work or has some sort of inside knowledge that highlights exactly how this stuff works and if its a lost cause.

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