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Community Activity
Broadband bill
Can someone please explain to me why my broadband bill has gone upto nearly £40 . There is only me in the house and I don't use a lot . I think this is ridiculous.Sorry, and thankyou.
Not off to a great start
I completed my order through online chat on April 2nd. Told the chat agent that I didn't have a telephone line installed and asked if it were a problem. "Nope".Chat Agent forgot to add the spare free box so now I need to wait until the install is com...
Sim deal costs
I’m looking for new sim deal for three of my phones found loads online for around £5 but no where near with EE WHY is this as can’t afford the current costs , luckily my contract is ending?!
high bills
3 months ago i got high bills anyhow i pay that bills but again they increased my billswhat this is going?
Text and calls different numbers
Hi I ported my number on 17th to an iPhone 16e. It took 2 attempts and now my number is correct on calls but the sim number on text! My correct number will return message failure for texts but can answer calls !
XKO order number
I've been given an order number that starts with xko. Does this mean it's been accepted? As I've had money leave my account? Also how long does it take for the tracking information to update as it was ordered this morning but it's just stating they c...
Change of address
How is it possible that in the last 15 days we’re called 5 time and you guys haven’t been able to change the address of our house not only that but now that we want to cancel for an service we not even getting you guys are saying that we have to pay ...
Pre loaded 20gb sim
Bought laptop came with 20gb pre loaded sim popped it into my laptop but it's saying account not active any help
Billing
Why am I still getting billed by BT when my mobile and broadband have been transferred to EE? I do not have a landline.
Managing Call Protect
Hello, We were recently moved from BT to EE. However the EE website doesn't seem very complete. I have tried logging in to our EE account to manage the Call Protect feature on our Digital Voice phone but each time I just get a page that says "SOR...
