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Openreach think this a acceptable fiber install ๐Ÿ˜‚

NJB56
Investigator
Investigator

IMG_4267.jpeg

โ€ƒ

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

Nobody here works for OR. We are just fellow users who try to help others.

The external fibre box & its cables need to be accessible to OR & so is placed on an external wall..

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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7 REPLIES 7
JimM11
Community Hero
Community Hero

@NJB56 Really not much wrong with it the way it has been done on the outside at least!

Schockwave
EE Community Star
EE Community Star

@NJB56  What do you expect them to do? There is nothing wrong with it, they have clipped it to the outside wall, it is not dangling loose, so acceptable as far as I can see. You could always bang a few more clips yourself if you are worried, if you feel it would be safer, not sure what you expect them to do.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

The old copper cable was hidden behind the hatch thats where this should have been not plonked on the outside putting holes in the plastic. Who do you work for openreach? 
its a bodge job.  

Should have been hidden behind the hatch where the old copper cable was itโ€™s a quick bodge 

JimM11
Community Hero
Community Hero

@NJB56 And you think the Engineer is going to be able to Fusion splice the Fibre Cable in the dark behind the crawl space under that area. If that is what you think then Fibre is just not the same as a copper telephone line!

XRaySpeX
EE Community Star
EE Community Star

Nobody here works for OR. We are just fellow users who try to help others.

The external fibre box & its cables need to be accessible to OR & so is placed on an external wall..

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Verk
Skilled Contributor
Skilled Contributor

As Xrayspex said, the box on the outer wall is the Customer Service Point box,  Its where the cable from either a drop pole or underground duct is spliced with the cable that goes into your home,  Naturally it needs to be somewhere easyish to work on if something goes wrong with the cables