Mac filtering
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20-01-2025 05:35 PM
How do you enable MAC filtering for the EE smart home hub plus? I've visited the website and the EE app and neither of those have the feature and the EE home app fails every time that I try to connect the WIFI to it. I even reset the WIFI to factory settings but I still couldn't set it up in the app. Did EE remove MAC filtering because I was able to do so on the website a few years ago?
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20-01-2025 06:53 PM
Does EE's newest router, I don't know what it's called but their Wi-Fi 7 one, have a MAC filter feature?
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20-01-2025 06:55 PM - edited 20-01-2025 06:56 PM
@Skelly2025 NO. You don't want a device to connect, change the password.
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20-01-2025 06:56 PM
Ok, thank you.
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20-01-2025 06:56 PM
It's the SH Pro. No, none of the current EE SHs incorporate MAC Filtering.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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20-01-2025 06:57 PM
Thanks for your help.
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20-01-2025 06:59 PM - edited 20-01-2025 07:02 PM
Thanks! You're welcome 🙂 ! Glad I could be of assistance & hope it soon gets sorted.
Look in the EE app. There's stuff under Parental Controls that are not particularly parental but more like device controls.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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