How do I book an engineer appointment?

[XRaySpeX]

By calling CS to report a fault & they will determine whether an eng. is needed.

What is the problem for which you think an eng. is needed?

[sapphire_98]

My engineer came today but was unable to install because I hadn't got landlord permission, said I need to make another appointment once that was received. 

[XRaySpeX]

Then call CS.

[Anna229]

I will need help setting up my broadband 

[XRaySpeX]

@Anna229 : Why do you need help setting it up? It should tell you in the Getting Started guide that comes with the router.

The OR eng. who comes to your house is there to install the BB in the 1st place, not to set it up for you within your home. 

[Lucygrant123456]

Hi ya my cousin Eugene ***** has  tv and broadband off you ************** hes a new cousin is there any chance you could book an engineer to come out as he can’t get the tv book to work

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[XRaySpeX]

@Lucygrant123456 : He'll need to call CS for that.

[Chiriac1]

Hi, I want to make an appointment  

[XRaySpeX]

@Chiriac1 : You need to report any issues with your BB to EE & they will decide whether it's necessary to send an eng. to look at them.