Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I bought what i was listed as the wifi extender for the smart hub, but they have sent me the Smart hub sh35A is there anyway that i can make this into an extender for my main hub, or is it the case of me having a spare a router now
Hi,BT customer here, I currently have all my services billed with BT which are all out of contract:74mb broadband, home phone, 4x 5gb family sim (doubled to 10gb) and big sport TV This currently sets me back a whopping £200pmI keep getting invites to...
Is there an easy way to keep all my settings when changing from a BT smart hub 2 to an EE hub 6 plus?Or do have to setup a new WiFi and connect all devices back to it again? The WiFi SSID is BT{numbers), so I'm not bothered on SSID name, but would ra...
I placed an order for broadband Internet on January 15 and still haven't received a connection. I would like to know when an engineer will come to connect the Internet?
Only half way through 24 month EE full fibre broadband only package. Shortly downsizing to Flat. Only Copper to Fibre available. Q1: Can I cancel contract since service speed is not available. Q2: If I have to take EE package with me will I still hav...
I have the Smart Hub 7 Pro, and Smart WiFi 7 Pro Extenders around the house connected to the hub via ethernet.I'm noticing that the Smart WiFi 7 Pro Extenders suddenly keep flashing the front LED aqua. It then stabilises and works normally, but a sh...
I am trying to switch from BT broadband to EE broadband but when I log into BT (as EE requested me to do to continue with order) they are saying I have on ‘open’ order so they can’t continue until that is completed. But I don’t have any open orders. ...
I will be moving house next month and my girlfriend who I ma moving in with has broadband already - Can I assume that I can cancel EE without any issues even though there is still a year on the contract. If there is an better way to communicate pleas...
Good Afternoon On my Account I have a Final Bill showing, I have not opted out to leave EE, could you advise
