Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I am a new EE customer, BB works but the Smart Hybrid Connect is paired to the route but the three bars are flashing red. I have moved around the house and it is in the best possible position for 4g.
Hi I ordered broadband from ee and the day I received the Smart Hub Plus I returned it without opening it and collecting it from the post office. I have no use for it and have moved out of the house a long time ago but now I have received an email sa...
I moved from BT to EE on the last day of my BT contract on 9th Jan. both BT and EE have taken direct debits for broadband payments after this date. why have i been charged twice when this is now the 'same company'
Is there anyway I can get personally get in touch with someone who can inform Openreach there is no need for outdoor works as my building has a cpt already installed on the outside of my property building and the lines to other people's flats go unde...
Since transferring to EE from BT, everything is now sorted out with one important and extremely aggravating problem.I just cannot get my broadband linked to the app, I have phoned several times and have been assured that it will happen within 48 to 7...
HelloI've recently joined EE broadband and I've opted in for the wifi enhancer for game and work mode. I've got wifi 7. When I log into the app it gives me the option to set up the wifi enhancer, but when it gets to where i run the ping optimiser, it...
I'm having issues with EE with my board band. Never had trouble with sky mobile like I am now. Only just joined EE and want out now as not happy with the service. Wish I stayed with sky as it was so smooth and had no issues till now. Sick of it, wors...
I switch from bt to EE broadband. Whay EE don't send first broadband to I don't lost Internet in home. When I get new broadband then I can old bt broadband send straytawhey back.
Hi. Did anybody else have problems with openreach constantly cancelling appointments two days before they were due to install. It happened twice to me so I cancelled the order. They said they were unable to attend. No other reason given. Strange when...
I have been doing some speed test of the FTTP (FF500) broadband connection, using thinkbroadband.comThe result is not as clean as I had with my previous provider (VM350). What i get is very irregular reading during the test for both Downloads and Up...
