Post here to ask/answer questions around home broadband and landline
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
When I moved from BT to EE, I went from a BT Halo 3+ plan to the closest EE equivalent - Full Works: Fibre 67.Like BT Halo 3+, the Full Works: Fibre 67 plan includes a "Full Fibre Guarantee", which clearly states that I will receive a free upgrade to...
I have EE Broadband and I am trying to work out if the use of a Dynamic IP may be causing the issues I am having with Disney+, or if there is anything else I can do in the Smart Hub to fix or mitigate the issue?The problem is being constantly asked i...
The advertisement on tv is faulse advertising!! The most reliable broadband provider!! I’ve had this useless service for 12 months now and it has never worked properly since day one!! And still not working properly now!!! And ee doesn’t seem to care ...
I can link the extender to the hub with no issues, but as soon as I unplug it to move it to where I hope it will live, it seems to loose it memory of the connection.I live on a farm so I want to locate the extender high up in one of our barns so I ge...
Hi, I've recently upgraded to a Smart Hub Pro (WiFI 7) having previously been using an ancient BT branded Router.Internet and WiFi setup all went well, that part is working fine, however the Port Forwarding just doesn't seem to work at all.I run a Ra...
Not working
No internet since 11.30pm last night 16.4. 2 updates on website and neither time met, still waiting and using mobile data. Regret staying with this lot after BT takeover last year, which also cost a load of grief and money. Will Def look for better/...
Had full fibre installed September last year, moving from a trouble free copper line. Paying for 900mbps, however I've had nothing but bother with the service. I'm on my second router which still isn't right and also have issues with the pro 7 extend...
