Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi still with virgin atm . I have a monthly mobile phone contract with EE and was wondering about the best option to take, due to my change of circumstances . My sim is £22 a month . I no longer need my phone for work so I will not be using it at all...
Anytime the router is restarted or factory resetted, theres a high chance randomly the VoIP simply won't connect at all, even after we leave it on its stuck on "Service not ready". And it will only come back after we try multiple restarts and resets,...
Hi allHas anyone else just received a letter from EE stating that they are going to be charged for a broadband hub that they've already sent back and have the proof that it's been delivered back to EE.
Yesterday problem started when I got up around 6 am tried turning off the router, went on for almost an hourThis morning exact same thing
I’ve got the ee app and have paused the WiFi in many devices in my house yet when I check these devices they are all still connected to the internet, they all say they are paused on my app though
I have been without Landline for a number of weeks. Rang customer services , reply was they are looking into the issue and will ring me back ( on my mobile ) next Friday 5th April. Therefore I am without a landline.! My wife is attending a Hospital O...
Any help would be much appreciated, because since switching to EE and also using the Digital Voice service, it's been nothing but bother.We have a constant crackling on the line,For a time we were unable to receive ANY incoming or outgoing callsNow, ...
My new SH31B broadband hub is stuck on flashing orange light for over an hour and not connecting.What should I do please!
I was trying to resolve an issue where I have a WiFi Extender successfully installed in my local network but the Hub UI reports Devices 0 are connected to the extender.I restarted and reset the extender but it always shows Devices 0. I then had a loo...
I saw EE Broadband are now offering Smart Hub 2023 or Smart Hub Plus depending on the broadband package you select when ordering. Looks like these have just become available.Does anyone know if both hubs have Wifi 6, I cant find the specs for both of...
