Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi there My paired devices appear as ethernet connections without me physically connected them through ethernet on my broadband. How is this possible? Is it a hacking thing? I did found a few weeks back a LAN connection (with a Mac address that does ...
Every one week or so my internet not reaching second floor. With BT was okay and cheaper monthly cost. Now always have to check my signal. Poor. Even its a fiber connected with router. Strangewhen internet provider name and router box changed the sig...
So my partner is still currently on EE legacy, she recently upgraded her phone contract and wanted to see about upgrading our broadband as full fiber is now in our area. We were told we can't do it because she is in on legacy and have to wait until a...
I have had a CCTV systems for 7 years and Reolink (Great!) for 5 years on BT broadband and they worked without a glitch. I had no choice they just moved me from BT to EE - had broadband services from BT since the internet started. Just worked okay....
Hi all. Please bear with me as I'm not tech savvy but I would like to clarify some points and have my queries answered before I full commit to moving from BT to EE, as my contract is shortly coming to an end. I have spoken with a couple of EE guides...
I moved to BT from Virgin over a year ago as I wished to keep my landline phone. It's a very long story but after 3 new routers (BT told us that was why we kept dropping services - always on a Friday night) we finally got a router that seemed to work...
I am trying to get better internet coverage in my newly converted garage and am currently on EE wifi 7 at 1 GBPS in the house. I ran a cable from the back of the main router in my house to the garage and plugged it into the wifi 7 booster yet it only...
I have just installed EE wifi in the house and have some Linksys Velop nodes which I would like to use as boosters/extenders.1. Is this possible2. If so please can someone tell me how to do this.Thanks
I am one of the customers who cannot access the wifi controls on the EE app for the new broadband service. Can see loads of people are having the same issue. I have tried deleting and reinstalling the app and rebooting the router but like everyone e...
I need help, i upgrade my EE account with discounted broadband and i was so shocked that i did not receive any broadband equipment since December and i was charged cor full lines and devices separately and in addition to tve broadband charge which i...
