Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, I am having real difficulties setting up my Eufy Doorbell to the wi-fi it just wont connect? i have changed the setting in the management page to 2.4. I have re set the eufy but it says to turn off Firewall and I am unable to turn off Firewall in...
I have recently purchased a Eufy E340 video doorbell, but can't seem to connect it to my Smart Hub SH32B.I've tried connecting to the 2.4Ghz Wi-Fi, but it still won't connect.Has anyone else had the same problem, and have a solution? Thanks
I am contacted on broadband 900mb at £60.99 for 24 months until Dec 2026. New users can now get the same deal as me for £40.99. I complained to EE …” why can’t I re contract at the lower price for a further 24 months” …their answer basically …I canno...
I had already got my devices paired with the EE App and had been problem free for a couple of months, but recently I got an error every time I tried to manage my devices in the app. Eventually I uninstalled and re-installed the app. When I came to at...
just installed my replacement hub my landline wouldn't configure onto the new Hub and can't set up game Mode as keep getting stuck on the Preparing update step 1 of 3
Hi just had a conversation with ee and starting from next week we can order the 1.6gb package with a tv package see what happens 路
Hi there!I’m trying to set up my Google Nest Wifi Pro, but I’m having trouble with the settings. It’s asking for some information, and after checking a few articles, I found that the default PPPoE password might be "BT" or empty. However, when I chec...
I have been told if I go to help then message us but I do not have that option. When I phone 150 the do not give me an option I need to I am stuck
I moved into my new home in March and went with EE for broadband. Had issues with engineer installing at the beginning which was a put off. Now modem working but only fibre connection in the house is in my daughters bedroom. My living room at other e...
Hi,I'm moving home next month, and I've notified EE of my house moving.The staff told me that I will have a 14-day period to cancel my new contract. I didn't quite get it when I heard it, but now I've realised that after moving I will have a new 24-m...
