How do I book an engineer appointment?

[Mackenziefarrel]

WiFi running extremely slow 

[XRaySpeX]

@Mackenziefarrel : Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line & see what needs doing but it won't be actioned until the morning.

What is the name of the EE BB plan are you on including its speed? Which EE router & WiFi extenders, if any, do you have (read label or post a pix)?

[Anna7272]

I need an engineer to installed my ee broadband as the first one never showed up

[XRaySpeX · Accepted solution]

@Anna7272 : You need to call CS to rebook it.

[Honeyz]

I lost my phone, I don't have a means of calling EE and they don't have a shop near me, is there is way to request a call on another number which I'm unable to make calls from? How can I get support from EE. 

[XRaySpeX]

@Honeyz : You could try texting HELP to 150 for a call-back.