Got a new EE SH20A hub in the post but it won't link to printer
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19-11-2023 09:30 AM
BT updated my contract and sent me a new EE SH20A hub, but even though I could connect all my other WiFi equipment my Canon MG 3600 series printer just won't pair even though it did with my older BT Smart Hub 2
Solved! See the answer below or view the solution in context.
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19-11-2024 06:20 PM
Do tell me how, because I have the same problem!
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20-11-2024 09:14 AM
Hi @Daveh46
Have you tried any steps within this thread that have been suggested? If so, are you still no further forward?
Have you tried using the Canon printer app?
Linzi
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20-11-2024 06:33 PM
Thanks for your concern,
Yes I sorted it by downloading new driver from Canon which gave full instructions for Wifi installation on a new network. Could have done it blindfold ten years ago but not something you have to do every day.
Still haven't sorted the phone out but that can wait, it's not urgent.

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