EE switch credit

R7AJV
Investigator
Investigator

Has anyone received their switch credit I have waited over 28 days. I have had no communication to say my email has been received and have now sent several more. None have been answered!  

23 REPLIES 23
sstar123
Explorer

same here I have been waiting for a reply as well, sent them all the required details. They said they are going to cover upto £300 but no replies to the emails!

@sstar123 You are e-mailing the correct team, there is normally some kind off automated response so you know they have it?

i emailed to the one provided in text  and in the website, can you please provide me the correct email address then? switch-team@ee.co.uk i emailed here but received no automated email. 

Christopher_G
EE Community Support Team

Hi @sstar123 

Welcome to the community.

That is the correct email address. You can find the terms of the offer here on the Switching Credit help page.

Chris