15-12-2025 02:58 PM - edited 15-12-2025 03:01 PM
EE broadband app WiFi controls spinning, when attempting to setup in app
EE executive complaints team say that this is a known issue and affected customers (around 1000 affected customers app version 5.75.0) will have to wait for an app fix to resolve the issue.
Still not resolved in update 15/12/2025 app version 5.76.0. 5.76.0.was released today for both iOS and Android.
Same issue on IOS and Android. Just spinning, when attempting to setup wi-fi controls. Issue ongoing for months. Broadband support helpline not even aware of the issue and took a complaint to acknowledge the fault.
Hope this helps someone.
16-12-2025 02:09 PM
I'll drop you a message @Huggons1
16-12-2025 02:23 PM
Thank Jordan, I have replied back to your message