Clicking "Check Broadband" brings up a page saying BLOCKED

[Profile closed]

As the subject says, Clicking "Check Broadband" brings up a page saying BLOCKED. I'm trying to check because the internet has been up and down all day (Shocking for EE /sarcasm)

[JimM11]

@Profile closed What is the page that you are trying to check, is it for mobile or home broadband?

[Profile closed]

Home broadband and tried it on different browsers

[Mustrum]

@Profile closed  Do you mean from the link on the EE Help pages:

https://ee.co.uk/help/broadband 

or somewhere else?

[Profile closed]

Yes, it seems to be working now but when I posted it wasn't

[Mustrum]

@Profile closed  Great, how is your broadband, did the test reveal anything?

Which router and broadband service do you have?

What issues are you having?

[Profile closed]

Of course not but it's repeatedly spiking and disconnecting. Just disconnect twice in 10 mins

EE router 

[JimM11]

@Profile closed What leads you to this conclusion, do you see a change indicated on the router, ie the light changes colour etc.

Your generic answer EE Router is off no help. 

[Profile closed]

??? The indication my my ping spiking on multiple online games and then disconnecting???

It's the New EE router. Are you a technician?

[JimM11]

@Profile closed The Forum is public, and all are user's like yourself, there is no EE support, you may wish to click on the welcome above to see how the forum works. If this is a newly installed system you would be advised to have the system checked.

If it is the new EE then from a mobile phone that is registered to your account, send the text HELP to 66033 tomorrow when you are at home and during the hours that EE are open, that will start a test, link below will explain or do the online test.

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