Broadband

[Paul480]

Why can't I  access my broadband account to view my broadband bill on the EE app please help??

[John-C]

Hi @Paul480, sorry you can't access your bill.
Have you just set up the EE app or were you able to view your bills on it ok before?

Cheers

John

[Paul480]

Can't seem to access my broadband account on the ee app. I can do my mobile account. My email is correct but can't access is the system down??

[John-C]

Hi Paul, sorry you can't view your broadband account on the app. Have you managed to add your broadband account number to the EEID?
If you're still unable to view the broadband please give us a call on 0330 123 1105 and one of our guides will be able to help you fix this.

Cheers

John 

[Valentina11]

Hello,

I can not access to view online broadband bill 

[Valentina11]

I have got an  EE app ,which is to view my phone bills only ,I was never able to view broadband at the same time .

[Carl86Ant]

i have had the EE app for 2 years or more and  can see my mobile bills. This is my first EE Broadband, and TV bill 

[Peter_W]

Hey there @Carl86Ant 

Welcome to the EE Community!

Are you able to see your broadband account details when you log in online, or have you not tried linking this yet?

Peter 😊