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Broadband

Paul480
Investigator
Investigator

‎18-04-2024 12:23 AM

Why can't I  access my broadband account to view my broadband bill on the EE app please help??

0 Helpful
3 REPLIES 3
John-C
EE Community Support Team

‎18-04-2024 01:10 PM

Hi @Paul480, sorry you can't access your bill.
Have you just set up the EE app or were you able to view your bills on it ok before?

Cheers

John

0 Helpful
Paul480
Investigator
Investigator

‎08-05-2024 10:16 AM

Can't seem to access my broadband account on the ee app. I can do my mobile account. My email is correct but can't access is the system down??

 

0 Helpful
John-C
EE Community Support Team
In response to Paul480

‎08-05-2024 02:47 PM

Hi Paul, sorry you can't view your broadband account on the app. Have you managed to add your broadband account number to the EEID?
If you're still unable to view the broadband please give us a call on 0330 123 1105 and one of our guides will be able to help you fix this.

Cheers

John 

0 Helpful