Broadband

Gemma_454 · ‎06-11-2023

Need to speak to an adviser

Mustrum · ‎06-11-2023

Hi @Gemma_454 no account access from this dorum, but you can get in touch following the Help page here:

Contact us about your broadband and landline

If you need help with your broadband, text HELP to 66033

If you need help with your landline, text PHONE to 66033

Charges may apply at your standard rate.

We’ll run tests on your connection to find out what’s going on.
If you need an engineer, we’ll text you in 15 minutes to book a slot.
If you don’t need an engineer, we’ll call you within 30 minutes to help solve your issue.

Opening hours:
Monday to Friday, 8am to 9pm
Saturday and Sunday, 8am to 8pm

Our lines are currently closed.

Opening hours:
Monday to Friday, 8am to 9pm
Saturday and Sunday, 8am to 8p

Chris_B · ‎06-11-2023

@Gemma_454 if you need to speak to a customer services representative, then you need to call them, this is a public forum not customer services.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Mustrum · ‎06-11-2023