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Broadband speed - time lag/training period before it comes up to speed?

SteveTu2
Investigator
Investigator

I have just renewed and upgraded my BT account and been switched to EE. The new account and hub was activated on Wednesday (13th May).

I have the Full Fibre core 900 - with a 'guaranteed' speed of 700Mbs - but , on my laptop using wifi and a web browser speed test (and also from my Linux command line) I'm getting 300...400..and once 500Mbs.  I can't use the EE mobile app speed test (although an independent speed test on my phone is showing ever slower speeds of circa 200Mbs) as I can't log in via the app as i get an error (the error has been reported to EE and, from Googling, appears to be a common EE mobile app bug).

When should I start seeing the 'guaranteed' speeds? When on BT, I was contracted to 70+Mbs - and the speed was consistently around that value - never an issue.

10 REPLIES 10
JimM11
Community Hero
Community Hero

@jak26 Not advisable to add additional routers unless you really know what you are doing.