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Broadband bill increased!

ShelleyAC
Investigator
Investigator

‎02-10-2024 07:34 AM

Hi, does anybody know why my bill has gone up by a couple of quid? The breakdown doesn’t show of any extra charges and yet the price has increased? Have I missed the memo for a price hike in October?

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3 REPLIES 3
ShelleyAC
Investigator
Investigator

‎02-10-2024 07:29 AM

Mine has increased too!

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Chris_B
EE Community Star
EE Community Star
In response to ShelleyAC

‎02-10-2024 08:23 AM

@ShelleyAC  The price increase was back in April so there’s no you can do about that now.   If you have just has a higher bill then usual you need to look at your bill breakdown to see if you have any out of allowance charges. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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XRaySpeX
EE Community Star
EE Community Star

‎02-10-2024 01:19 PM

Have you reached the end of your min. contract term? Your bill will increase at that time as you would've been informed when you took it out. Which EE BB package do you have?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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