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will my order be cancelled if I do call to confirm my details?

kg2001
Visitor

‎25-08-2019 02:16 AM

I ordered phone from EE and I was wondering I got an email to say that they need to discuss and confirm my details over the phone if I don’t call them will they continue with the order or will they cancel the order??

0 Helpful
2 REPLIES 2
XRaySpeX
Grand Master
Grand Master

‎25-08-2019 04:27 AM

@kg2001 : They will only proceed with your order if you phone them as requested.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
Jon_K
Former EE Employee

‎25-08-2019 10:52 AM

Hi @kg2001.

 

Welcome to the community.

 

I'd recommend getting in touch with our Mobile Care team as suggested so that your order can be confirmed.

 

Jon

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