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upgraded phone today and have received no details of delivery etc

17kev
Investigator
Investigator

‎23-08-2018 09:35 PM

 
0 Helpful
6 REPLIES 6
Northerner
EE Community Star
EE Community Star

‎23-08-2018 10:02 PM

Hi @17kev

 

Try checking your junk mail/spam folders.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Leanne_T
EE Community Support Team

‎24-08-2018 07:33 AM

Morning @17kev

 

Thanks for posting on the community.

 

What phone have you ordered?

 

Did you upgrade online or over the phone?

 

Speak soon, Leanne 🙂

0 Helpful
17kev
Investigator
Investigator
In response to Leanne_T

‎24-08-2018 07:38 AM

ordered over phone ... 8

Sent from my iPhone
0 Helpful
Leanne_T
EE Community Support Team
In response to 17kev

‎24-08-2018 08:18 AM

Hi @17kev

 

Thanks for the quick reply.

 

What phone have you ordered?

 

Do you have any emails in your junk/spam folder?

 

Leanne.

0 Helpful
17kev
Investigator
Investigator
In response to Leanne_T

‎24-08-2018 11:07 AM

thanks, all sorted now 😀

Sent from my iPhone
0 Helpful
Leanne_T
EE Community Support Team
In response to 17kev

‎24-08-2018 11:10 AM

Hi @17kev

 

Thanks for coming back and letting us know 🙂

 

Have a great weekend.

 

 

0 Helpful