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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2851 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15940 Views
  • 51 replies
  • 65 Helpful

Cancelling order of phone

Hi there,i had a chat on the EE helpline to Rahul, about cancelling my upgrade phone as I Made a mistake by clicking the deal, I was just being curious, but then I asked him if, “so the phone isn’t coming” he said no don’t worry about that. I was rel...

Nore 9 dispatch

Yay order tracking has updated...dispatch in next 24 hours...so not looking like am gonna get it tommoorow.....and Monday a holiday...so guess wrk be tuesday.....or as in in Scotland possible Wednesday

Gazzaing by Established Contributor
  • 1205 Views
  • 4 replies
  • 2 Helpful

Resolved! I have preordered the galaxy note 9

I pre-ordered the galaxy note 9 last week and when I received my txt to check through a link to confirm this it first said order confirmed, when I went on there again this information wasn’t there!? Could someone tell me why this has happened please....

Loopylou13 by Established Contributor
  • 3287 Views
  • 7 replies
  • 1 Helpful

Why can't I track my phone order

I received the email on Tuesday morning about a confirmation got an xkn number but each time I input the number to track my order it just says timed out and haven't had any further email or text  

Usman5 by Investigator
  • 1471 Views
  • 5 replies
  • 0 Helpful

Resolved! Order successful, upfront taken, is credit check complete?

I have just pre ordered a Note9 and the order has gone through and taken the uofront cost from my account. I know got the email order successful with the xkn code saying its being processed and I'll get dispatch details soon.My question is, since the...

Kamwell by Contributor
  • 6123 Views
  • 5 replies
  • 3 Helpful

Meet the EE Community Team

Hello there! It's introduction time.   We'd like you to meet our amazing team of EE Staff who work super hard to make the EE Community a great place to visit. Not to be confused with our excellent team of Community Stars - our most trusted, knowledge...

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Sorcha by Former EE Community Manager
  • 6627 Views
  • 0 replies
  • 12 Helpful

Where’s my order

Ordered my upgrade yesterday and receieved confirmation order but since then nothing and the order number is tracking??

Chris2510 by Investigator
  • 1754 Views
  • 7 replies
  • 2 Helpful

Note 9 delivery

When will note 9 be deliverd if released in 24th.....will they be shipped for delivery in 24th or in 24th for delivery after

Gazzaing by Established Contributor
  • 1207 Views
  • 5 replies
  • 1 Helpful

i entered the wrong email address when ordering

i entered the wrong email address when ordering, now cant get the conformation email.i have the conformation number and date prossesed.how do i get the email sent to a diffren address?do i need it?