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17-02-2019 04:44 PM
Hi Guys,
I have my T-Mobile number transfered to a EE sim and I am having some issues when it comes to connect to EE wifi auto in the London Underground wifi system. The thing is since I have an EE sim I cannot connect it.
Can anyone assist me on this matter, please?
Thanks!
L
Solved! See the answer below or view the solution in context.
18-02-2019 02:17 PM
18-02-2019 02:28 PM
Thanks! You're welcome :)! Glad I could be of assistance.
18-02-2019 07:27 PM
Yes!
Now its working!
Thanks guys!
19-02-2019 07:54 AM
That's great @londoneer!
Thank you for letting us know it's all working 🙂
Feel free to come back to the community any time.
Jon
19-02-2019 09:56 AM
Thanks,
The thing is I am experiencing some issues at many London Underground stations so I guess is not my device. I can connect properly at some only.
Regards
L
19-02-2019 10:25 AM - edited 19-02-2019 10:26 AM
Hi @londoneer.
If you're having issues only at certain stations, I'd recommend contacting our Tech Care team so they can investigate this for you.
Jon
19-02-2019 11:17 PM
19-02-2019 11:22 PM
There is live chat only for contract users. Try in the A.M.
20-02-2019 07:55 AM
Hi @londoneer.
The chat links are on our get in touch page.
They will be visible when an advisor is available to chat.
Jon
23-08-2021 11:46 AM
Hi
I cannot connect at all to ee wifi auto igetunable to authenticate connection or can't connect. I'm on payg and had enough credit. Please advise I have an android phone