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Community Activity
Broadband and app
Hello I recently been moved back to EE from BT, the problem I have is my account number but I can't make it work to add my broadband on the app. I've been sent a bill which is due to be paid on 28th £39.99 but I can't view it at allI also got an emai...
Overcharged re Roaming abroad
According to news reports EE have overcharged end of May beginning of June. For the last 10 years we have had nothing, this year for the 11days we were in Spain both our phones have been charged for roaming services even though we used the hotels WiF...
Limboland
Hi, I ordered a SIM card but DPD have been unable to deliver it and it's now winging it's way back to EE. In the meantime I've received my first bill. TBF it's my fault, I should've had it delivered to my work address. How can I get it rerouted to a ...
Refund from bills
Hi, so when I got transferred from BT I was not told of subscriptions put onto my tv bill including sports services which I don’t watch. I have since removed a lot of stuff from my bills so hopefully they will be a lot lower however due to not being...
Ordered a phone, told 11 days later to choose another
I ordered the flip 7 11 days ago, this morning was told it would be delivered. I've just been told sorry its out of stock choose another phone. Been with ee 8 years and this is ridiculous
New Phone contract
Hi! yesterday around 7pm i ordered an Iphone 15 on contract it’s 3:20PM. Payment was accepted straight away, last night but I haven’t received a dispatch email or any tracking details. The order status hasn’t changed since, and I’m starting to wonder...
Galaxy Z fold 7
Do we know when these will be dispatched? I was under the impression today is release day and I ordered a 1tb one about 2 weeks ago. Not being impatient but need make sure I’m home to collect it.
SMS
How can I unblock SMS verification on my phone?
Meta Quest 3S Game Pass Code Not Come
I had the Meta Quest Xbox Edition bundle arrive a while back however i am yet to have the Xbox Game Pass 24 month sub arrive.I assumed it would come after the 14 day cooling off was passed however that has happened and I dont have it. Has anyone else...
Haven't received £5 free credit
I have a pay as you go EE SIM and on 17 July I got a text from 150 saying that if I topped up by £5 within 7 days then I would get £5 free credit. I did this using the app on 23 July, but 2 days later I still haven't received the free credit. Does ...
