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29-07-2020 11:38 PM
wheres my sim its been a week and I dont have a phone to call
30-07-2020 05:53 PM
There are no messages in my private inbox
30-07-2020 05:55 PM
ahh just received it. No I dont have access to another number/phone
30-07-2020 05:57 PM
OK thanks, @Nkeniche1
Unfortunately, it seems we're going to have to wait and see if one of the replacement SIMs you have ordered come through.
Fingers crossed one turns up really soon.
Chris
30-07-2020 06:02 PM
I have reordered it again. Its costing me £1.50 each time I do this and I have to pay my rent tomorrow which is going to prove impossible without my sim card. Not sure why something so simple has proved to be such an obstacle here.
01-08-2020 07:22 AM
Hi @Nkeniche1
I am very sorry to hear this and hope you get the replacement SIM card soon.
Our Pay as you go Care team will be able to look into the charges for you.
Leanne.
