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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15518 Views
  • 51 replies
  • 65 Helpful

Resolved! Old Number but same contract

Hello, I need access to an old number I got rid off March 2020 it is connected with the contract I have got now I had to change due to personal reason. But I really need to get access to this number to get in to an old Facebook account that I had to ...

Mbaker95 by Visitor
  • 1480 Views
  • 2 replies
  • 1 Helpful

sim replacement

wheres my sim its been a week and I dont have a phone to call

Nkeniche1 by Investigator
  • 691 Views
  • 14 replies
  • 0 Helpful

Resolved! Wrong upgrade ordered

Like a silly thing ordered a 11 pro instead of 11 pro Max yesterday not delivered yet but how easy to change my order!

motorola razr cant setup no qr code?

hi just recieved my new motorola razr, got to the screen where it says scan qr code to connect to carrier, I have no code in the box and spoke to ee on the phone they have no idea what to do!! Any ideas anyone its an upgrade so my old number needs to...

Layrway by Investigator
  • 1195 Views
  • 5 replies
  • 0 Helpful

Transferring number to new contract (same provider) not an upgrade

I have just bought a new phone with a new contract but still with EE. I didn’t upgrade as I found a better deal elsewhere. How do you transfer your number from your old contract to your new contract with the same provider when you haven’t upgraded? 

JenNeed by Explorer
  • 1659 Views
  • 2 replies
  • 0 Helpful

Resolved! ESim and Apple iPhone Upgrade Program

Hi, I have a Sim-only EE contract and just activated an eSim ordered online, which was very seamless, but one critical step in that process was going to ee.co.uk/simswap and receiving a text message sent to my existing number. That's obviously not go...

cdd89 by Contributor
  • 2789 Views
  • 7 replies
  • 4 Helpful

Deactivate EE signal box

How do I get my EE signal booster box deactivated from my account so that someone else can activate it for their account? Thanks

No order update

I ordered a PS4 as an add On a week ago and still no updates or anything on my order? Is there a way check? 

Zobug93 by Investigator
  • 536 Views
  • 9 replies
  • 0 Helpful

Online upgrade

Attempted to do an online upgrade, got email saying id get a text when processed. Text never came so rung, they told me theres a problem but don't know what & told to do online chat instead, did that & they said the same (after about 30 mins) so call...

icg711 by Explorer
  • 459 Views
  • 3 replies
  • 0 Helpful