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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2649 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15521 Views
  • 51 replies
  • 65 Helpful

Cant get email registered

Put a new sim in an Apple iPad tried to register ,email is sent from ee to get started then press it to be told email isn't working 

Zj10 by Visitor
  • 484 Views
  • 1 replies
  • 0 Helpful

Hitachi TV - No connection

My 4GEE happily connects to my phone and laptop but it will not connect to my new Hitachi TV. The 4GEE is recognised by the TV, goes to connect to it, and then disconnects about 6 seconds later. 6 seconds later it tries to reconnect and so on and so ...

Gaz9522 by Explorer
  • 878 Views
  • 2 replies
  • 0 Helpful

Phone contract complete. Watch contract not.

I want to switch provider for my phone now that my contract is complete.  I also ha a watch which doesn’t finish for a few more months.  Can I cancel one without the other or can I just get a PAYG sim on EE to pair with my phone? Or what would happen...

Imelda62 by Investigator
  • 540 Views
  • 1 replies
  • 0 Helpful

Resolved! Broken phone no insurance

Got a contract out in may 2019 for an iPhone 6 and my fingerprint sensor has randomly stopped working it doesn’t acknowledge anything is touching it. My contract doesn’t end until may 2021 so I don’t know if it will be easier to end my contract early...

Keep my number

I am currently out of contract with EE and have purchased a new pay as you go sim from them. Can i transfer my number to the PAYG sim and how do i do it? I am totally clueless when it comes to things like this, so please feel free to break it down to...

New iPhone 11 set up

Got new phone today , keeping same tel number. Told to put old phone next to new phone and set up was done very quickly . Reset old phone to factory settings to sell but now when I text someone I’m new phone it’s Saying my email instead of just my na...

Sarahs14 by Visitor
  • 540 Views
  • 1 replies
  • 1 Helpful

EE unable to process STAC code

Hello all, I am in the process of trying to leave my current mobile broadband provider (Three) and move to EE instead. I successfully received a STAC from Three (I do not need to keep the number hence STAC instead of PAC). I currently have a PAYG dat...

Can’t activate new sim

Can’t activate my new sim it’s asking me to put my phone number in and a code will be sent! How do I retrieve a code sent via text when I have no activated line to recieve a text 

Attempt to upgrade phone : Mismatch

I tried to upgrade my phone yesterday and have received a no reply email as there's a mismatch with the account, I have tried to phone multiple times today but cannot get through as you are no longer taking calls. Is there anyway to resolve this with...

yuuaa by Visitor
  • 495 Views
  • 1 replies
  • 0 Helpful

No text to tell me about phone delivery

Hi I ordered a new phone and had email confirmation and a tracking number. The first I heard of the delivery was a call from the DPD driver saying he was here, I received no text the day before or if the delivery as told I would do. I had had an emai...