renew ee perk discount

[lincolnlatic]

Hi,

I am currently coming to the ned of my contract which has the 20% discount for miliary (veterans) applied. I received a text message telling me to obtain a new code so i can use it when upgrading. however when i try to log into the portal it tells me my account is decactivated. how can i obtain the discount code ? and if i need to create a new account what info do i need to submit . the last time i used my forces discount card but it is now in the app on my phone

[Leanne_T]

Hi there @lincolnlatic

Thanks for coming to the community. 

I've sent you a private message for some details to reset your account. 

You can use a photo of one of the below when you re register, 

•    Certificate of service
•    Certificate of discharge (discharge papers)
•    Armed forces pension

Thanks 🙂

Leanne.