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renew ee perk discount

lincolnlatic
Contributor
Contributor

‎29-10-2021 01:53 PM

Hi,

I am currently coming to the ned of my contract which has the 20% discount for miliary (veterans) applied. I received a text message telling me to obtain a new code so i can use it when upgrading. however when i try to log into the portal it tells me my account is decactivated. how can i obtain the discount code ? and if i need to create a new account what info do i need to submit . the last time i used my forces discount card but it is now in the app on my phone

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1 REPLY 1
Leanne_T
EE Community Support Team

‎29-10-2021 03:30 PM

Hi there @lincolnlatic

 

Thanks for coming to the community. 

 

I've sent you a private message for some details to reset your account. 

 

You can use a photo of one of the below when you re register, 

 

•    Certificate of service
•    Certificate of discharge (discharge papers)
•    Armed forces pension

 

 

Thanks 🙂

 

Leanne.

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