Hi, I know this topic is far too popular these days from what I can see. But I ordered an iPhone 13 Pro Max 256gb in Graphite over a month ago.
When I placed the order I was advised it would defiantly be delivered within 28 days. About 3 weeks in I called for an update since the tracker went weird it showed an expected delivery date and changed to dispatch within 24 hours. It stayed like this for a few days until the expected delivery date and then it went back to awaiting confirmation. When I called I was told that it would 100% be delivered that Wednesday but in a worst case scenario it would take another week after that. That deadline quickly shot past. Then when I called up again I was told that it was going to take another month.
A few days later I got another text saying "Good News Your order is coming soon!" but the tracker didn't update and when I called for clarification they told me that it would just come whenever and I just had to wait but they weren't able to tell me when or even a rough estimate I suppose now that they've given me so many different deadlines they would rather not give me anymore.
I'm sure many people are experiencing the same situation, I was prepared to wait a month anyways but now I'm being told it might be a lot longer without any sort of timeline its becoming a little frustrating especially since my current phone is getting worse by each day.
I know that the phones are being dispatched as they come in but I get the feeling that it isn't necessarily in order of when the order was placed! I spoke to an employee in store and he advised me that his colleague ordered his 13 pro max almost a week after me and yet he received his phone almost a week and a half ago now!
All they were able to tell me was to call up and complain. I don't mind if you send me the white one instead or a lower or higher capacity I just need a phone soon. If its going to be faster I really wouldn't mind switching to the silver/white one.
