Community Activity

Call history

I need my call  history of June . Them are not saved in phone logs.How to get it? 

Unable to login and access info on EE app

For weeks now I’ve been unable to login to the EE app, have tried all the recommendations and just get to the ‘Sorry, there seems to be a problem’ page every time. I’ve called EE and they weren’t able to help, suggesting it’s a known issue they are i...

Triedw by Visitor
  • 168 Views
  • 8 replies
  • 0 Helpful

Switch 2 delayed

Ordered the switch 2 on release day, was apparently dispatch the same day but 2 days later still no tracking number. should have had an option to collect or faster shipping, ordering on day 1 release and having to wait potentially 5 days is shocking 

Wifi issue

EE are the worst my broadband hasn't worked for a whole week and they have done nothing to get it working and offered nothing to compensate for it they tell me I still have to pay for full service even though I have no service completely disrespectfu...

Smart Hub Pro vs OrbiPro

I took delivery of my Smart Hub Pro and satellite today, and so far, results are a bit disappointing compared to the 2 year old OrbiPro SXK80 set up I had, which gives WiFi 6.Upstream definitely slower and range seems to be less.Does anyone else have...

GDog3 by Explorer
  • 17 Views
  • 3 replies
  • 0 Helpful

Smart Hub Pro SH4-1 Firmware

I just installed a new SH4-1 and started the firmware update via the EE app... three hours later it is still thinking about it.Version installed shows r2.64.6-R-1303886-PROD-1 

GDog3 by Explorer
  • 17 Views
  • 2 replies
  • 0 Helpful

Is my direct debit cancelled, if payment missed?

Hi,I missed my direct debit payment for EE mobile at the end of May due to lack of funds, it was tried again a week later I believe and it was returned, just made a payment now via EE app notification and now showing as paid. Can I confirm that my di...

RZA1984 by Explorer
  • 38 Views
  • 5 replies
  • 2 Helpful

Resolved! EE Finance Full Payment Error

Hi EE Community,I'm hoping someone can offer some insight or has experienced a similar issue. I'm trying to pay off the remaining balance on my loan through the EE portal, but I'm encountering a persistent error that prevents me from completing the t...

Neosegauk by Contributor
  • 285 Views
  • 10 replies
  • 3 Helpful

ee app

up graded yesterday to a sim only contract yesterday and got a tablet aswel since up grading yesterday keep getting this any ideas 

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wakka80 by Established Contributor
  • 16 Views
  • 2 replies
  • 0 Helpful

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Win £600 off your phone bill

We've teamed up with Airtime to give you the chance to win one of three prizes of £600 towards your EE mobile bill. It's really simple to enter. Just shop with one of over 200 retailers on the Airtime...

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Do you or someone you know use a telecare alarm?

 If you or one of your loved ones are one of the 2 million users of telecare alarms across the UK, it's important you get in touch with your provider to ensure the telecare service will continue to wo...

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Uninterrupted reach with Smart WiFi extenders

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Rewards and the EE app

We want to thank you for choosing EE. So say hello to EE Rewards, only available in the EE app. Weekly discounts, money off your mobile bill, and great discounts on the brands you love. You'll get: W...

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