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26-02-2021
06:50 AM
- last edited on
26-02-2021
07:47 AM
by
DanielPA
I placed an order 4 days ago and I still haven't received any email notifying me when it will come! I only have a confirmation email with an order number but I can't use it for tracking. How long do I still have to wait ?
26-02-2021 06:41 AM
I
I placed an order 4 days ago and I still haven't received any email notifying me when it will come! I only have a confirmation email with an order number but I can't use it for tracking. How long do I still have to wait ?
26-02-2021 08:16 AM - edited 26-02-2021 08:17 AM
Hi @PT8
Welcome to the community.
Which device did you order?
Could you let me know the colour and size of the device?
Thanks 🙂
Leanne.
26-02-2021 08:36 AM
26-02-2021 08:43 AM
Thanks @PT8
The iPhone 12 Pro Max 128GB in Gold, is currently showing 'Out of stock now
Available to order. Expect despatch within 21 days'
You will receive tracking details from DPD once we have dispatched your order.
Thanks.
Leanne.
26-02-2021 08:45 AM
26-02-2021 08:51 AM
Hi @PT8
If you would like to look into changing your order, please get in touch with our Mobile Care team on 150 or 0800 079 8586, they can let you know which colours are available sooner 🙂
Leanne.
26-02-2021 08:53 AM
26-02-2021 08:54 AM