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No delivery date

PT8
Investigator
Investigator

I placed an order 4 days ago and I still haven't received any email notifying me when it will come! I only have a confirmation email with an order number but I can't use it for tracking. How long do I still have to wait ?

8 REPLIES 8
PT8
Investigator
Investigator

I placed an order 4 days ago and I still haven't received any email notifying me when it will come! I only have a confirmation email with an order number but I can't use it for tracking. How long do I still have to wait ?
Leanne_T
EE Community Support Team

Hi @PT8

 

Welcome to the community. 

 

Which device did you order? 

 

Could you let me know the colour and size of the device? 

 

Thanks 🙂

 

Leanne. 

I ordered a iPhone 12 Pro MAX 128gb Gold 


Trimis din Yahoo Mail pentru iPhone
Leanne_T
EE Community Support Team

Thanks @PT8

 

The iPhone 12 Pro Max 128GB in Gold, is currently showing 'Out of stock now

Available to order. Expect despatch within 21 days'

 

You will receive tracking details from DPD once we have dispatched your order. 

 

Thanks. 

 

Leanne. 

What colour are in stock now ? 


Trimis din Yahoo Mail pentru iPhone
Leanne_T
EE Community Support Team

Hi @PT8

 

If you would like to look into changing your order, please get in touch with our Mobile Care team on 150 or 0800 079 8586, they can let you know which colours are available sooner 🙂

 

Leanne.

OK , i just wait FOR a Gold One .Thank YOU 

Trimis din Yahoo Mail pentru iPhone
Leanne_T
EE Community Support Team

No problem @PT8

 

Have a lovely day 🙂

 

Leanne.