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22-09-2021 10:19 AM
Does anyone know where to get a power cable for EE 4G mobile broadband? Mine is not working.
Many thanks.
Solved! See the answer below or view the solution in context.
22-09-2021 05:56 PM
View solution in original post
22-09-2021 12:07 PM
Hi @LeilaZ
Welcome to the community.
Which 4G router do you have and how long have you had it?
Chris
22-09-2021 12:20 PM
Hi Chris,
From May/2021, so 4 months.
Thanks
22-09-2021 12:34 PM
OK thanks, @LeilaZ
What's happened with the charger? Is it just not working at all?
22-09-2021 01:08 PM
After unplugging it from the router, it stopped working. I have tried using a similar charger (from a small hoover) , however it couldn't sustain power, thought must be the power cable's problem.
22-09-2021 01:13 PM
Which router do you have, @LeilaZ?
If you're not sure, post a photo of it and we'll try and help. 🙂
22-09-2021 06:17 PM
Thanks @LeilaZ
I'd recommend speaking to our Technical Support team who'll be able to run through some options with you.
