mobile broadband

markoevo
Visitor

hi , ive just brought the mobile broadband on the one month rolling contract , first off all i am really pleased with it , i,ve opened a my ee account but cant get this on to it , only want to check how much data i,ve used , my phone is not with ee , hope this makes sense , its the 4gee wifi mini , thanks mark

2 REPLIES 2
Jon_K
Former EE Employee

Hi @markoevo.

 

Welcome to the community.

 

Have you created a My EE Account already?

 

Do you know the mobile number of the WiFi device?

 

Jon

XRaySpeX
EE Community Star
EE Community Star

MyEE doesn't work for registering PAYG MBB devices. It stops at telling you to connect your device & login to it, but when you've done as instructed it doesn't have anywhere for you to say you've done it.

 

You may continue using your MBB but you just can't register it to MyEE.

 

Go to http://add-on.ee.co.uk/status from a device connected to the router will tell you your usage.

 

Go to http://add-on.ee.co.uk/purchase from a device connected to the router to buy add-ons.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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