iPhone 12 and 12 Pro preorder thread

[Kyemaloy]

Saw that there was an XS/XS Max thread back in 2018 and fancied seeing if anyone would respond to a new one for the iPhone 12 preorders!

Ordered myself an 128GB iPhone 12 Pro in Pacific Blue, albeit it with minimal photos showing the new colour so I'm a little nervous as someone who's gone Silver for the past few years.

Order is currently sat at Order Confirmed, Awaiting Confirmation for the delivery date but I hope this evening (as per previous years) it changes to delivery for Friday.

What phones and experiences has everyone else had this year?

[Bgreen]

It does not let me on the web chat it said sorry we are unable to assist you . Does this happen to you

[connorpowell]

@Bgreen 

choose the option to discuss account/bill or device; worst case I go through them all and they just transfer you to the relevant department.

hope this helps!

[Bgreen]

Thanks I will try this now

[connorpowell]

@ryandavies12 

https://ee.co.uk/help/help-new/get-in-touch

[connorpowell]

I also forgot to mention they credited my account by £10 also as some form of compensation; I hope you’ll get this treatment also

[ryandavies12]

Cheers, doesnt seem to work for me. It might be becuase im on VPN server based in ROI 😞 

[Daveyydoo85]

I can’t even find the chat option on ee website: usually it pops up but nothing Everytime I’ve logged in

[Gr3mlyn]

even when you can get there it just tells u that they cant help

[connorpowell]

@Daveyydoo85 https://ee.co.uk/help/help-new/get-in-touch Choose “Let’s Chat 💬 ” and go through the options on customer service (some are currently out of service as I believe they’re on a skeleton staffing scheme) They’ll put you through to the right area when you make your query though no doubt. Hope this helps!

[Lorenzo94]

Anyone still has issues with being given the 10 digits order number, but not being able to track neither on DPD nor on EE tracker?