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**iPhone 12 Pro Max delivery time**

Clairelou1
Investigator
Investigator

Morning! 

 

I was just wondering if anyone could let me know how long it took them to receive their iPhone 12 Pro Max after ordering it online, please?

 

Thank you. 🙂

28 REPLIES 28
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I placed my order on Friday and it said it was confirmed on Sunday

Sent from my Huawei phone
James_B
EE Community Manager
EE Community Manager

Hi @AdamA1,

 

The delivery guidance when you placed your order was dispatch within 28 days.

 

James

Well I have been waiting a full month :-(. iPhone 12 pro gold 128gb still awaiting delivery date ☹️

After the disappointing and disastrous service I’d received from EE, I went with O2. Ordered the iPhone 12 Pro Max on the Friday afternoon and it arrive before noon the next day.


Sent from my iPhone
Leanne_T
EE Community Support Team

Hi there @Woodentops

 

Due to limited stock availability, we are fulfilling all orders for the iPhone 12 Pro 128GB Gold on a first come first serve basis and are working with Apple to get this to you as soon as possible. We are sorry for the delay.

 

You'll receive a text message with tracking details as soon as it is on the way.

 

Leanne.

Hello

 

I placed an order for the iPhone 12 Pro Max 128gb in blue yesterday. It says they are on back order but I have no idea how long this is expected to be. 

Can you provide an estimate please?

 

Thank you

LeJarde
Skilled Contributor
Skilled Contributor

Hi, 

 

sorry to be the bearer of bad news, but I ordered one on the 27/11/20 and I’m still waiting. There are people who’ve ordered them before me who are still waiting, none of us have a date for delivery yet. Can I ask when they told you it would be delivered?

LeJarde
Skilled Contributor
Skilled Contributor

Sorry James B but that’s not quite true, when I ordered mine I was told it would be delivered in 24/48hrs. It was only after numerous calls I was told within 28 days. Well that was a lie also as I’m now on day 35 and still no sign of it being delivered!

Hey

 

I haven’t been told anything so far. I just ordered directly from the website.

 

I almost bought one a couple of weeks ago over the phone and they said it would be two weeks. 

Never entered my mind that there would be such a significant delay until I started searching for the lead time.

LeJarde
Skilled Contributor
Skilled Contributor

If you can, read my other posts (or maybe rants) you’ll start to see the whole picture.