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**iPhone 12 Pro Max delivery time**

Clairelou1
Investigator
Investigator

Morning! 

 

I was just wondering if anyone could let me know how long it took them to receive their iPhone 12 Pro Max after ordering it online, please?

 

Thank you. 🙂

28 REPLIES 28
James_B
EE Community Manager
EE Community Manager

Hi @Clairelou1,

 

Welcome to the EE Community. 🙂

 

When did you place your order? Which storage size and colour?

 

Thanks

 

James

Hi James,

I ordered the Pacific Blue, 128gb. I ordered yesterday. Obviously not expecting it today but just wondered when it may be delivered. My current phone is on its last legs so the sooner the better really. 🤷🏻‍♀️🙂👍

Thanks

Claire

Sent from my iPhone
James_B
EE Community Manager
EE Community Manager

Hi @Clairelou1,

 

The expected dispatch time for that model is within 14 days.

 

Thanks

 

James

Oh ok, I was told 7 on the online chat and 7 on the phone this morning.

I was just hoping that I’d be able to get a clearer answer today.

Is that 14 days because EE have none in stock yet?

Thank you.

Sent from my iPhone
James_B
EE Community Manager
EE Community Manager

Hi @Clairelou1,

 

I'm sorry to hear you weren't given the correct information when you called.

 

You'll receive a text message with tracking details as soon as your delivery slot is confirmed.

 

James

I received an email confirmation last night, with a link to tracking - nothing on it yet.

So are you telling me that the information you’ve told me is correct the information on the EE website, the info the customer service team provided this morning AND the info the online chat operator gave me are all wrong?!

Thank you
James_B
EE Community Manager
EE Community Manager

Hi @Clairelou1,

 

The information I shared is based on the latest delivery guidance for that model.

 

Thanks

 

James

Hi there 

 

Just wondering what the expected dispatch time is for the iPhone 12 Pro 128gb Pacific Blue 

James_B
EE Community Manager
EE Community Manager

Hi @AdamA1,

 

Welcome to the EE Community. 🙂

 

When did you place your order?

 

Thanks

 

James