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iPad Pro Mobile Data no IPv6 address

allisong
Investigator
Investigator

‎27-03-2021 11:59 AM

Hello,

 

I have two iPad Pro 11” devices running iPadOS v14.4.2 both on a data sim from EE and I only ever get an IPv4 address and never an IPv6 address from EE when on Mobile Data. (It is fine on my home WiFi). My iPhone has both IPv4 and IPv6 all the time. Tried putting the iPad SIM in my iPhone and it gets both IPv4 and IPv6 addresses so it is not the SIM. It seems that EE sees the device as an iPad and only gives it an IPv6 address. Very strange!

Tried contacting EE support and they had no clue what I was talking about! 

Anyone able to help!??

 

 

0 Helpful
10 REPLIES 10
allisong
Investigator
Investigator
In response to Christopher_G

‎28-03-2021 02:07 PM

Yes, several. Will have to move away from EE if not solved as have tested other mobile services and IPv6 is fine.

0 Helpful