how long will ee keep my number if i cancel contact ?

[Austinkang]

How long will ee keep my number if I cancel my contact?

I will be away from the UK for half a year. I would like to keep my numbers when I back home. what should I do for that?

Thank you so much 

[Kyle110]

Ee will have your number for as long as you have the number I’m sure everything  will stay the same if you’re out the uk 

[Austinkang]

What if I cancel my contacts? I am thinking to do it because I will not use it when I am away from home.

[Kyle110]

You will be able to go back to the sim if you don’t get rid of it but you won’t have the contract, when you come back you’ll be able to set up a contract again 

[James_B · Accepted solution]

Hi @Austinkang,

If you'd like to keep you number, please ask to move to pay as you go when you call to cancel.

You'll need to make sure your transfer happens while you are still in the UK, so your new pay as you go account can be activated. You'll also need to be aware of the pay as you go hibernation policy to make sure you keep your account active.

Hope this helps.

James

[XRaySpeX]

If you cancel your contract you relinquish your no. & can't get it back. You'd be best advised to give  your 30-days notice to cancel & at the same time ask for it to be moved to PAYG.