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how long the pay as you go sim card can last for ?

Jancocheng
Visitor

Please confirm the pay as you go sim card/mobile number can be kept for not less than 179 days even no balance in the account and no top-up ?

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

@Jancocheng : Yes, to a certain extent. It's still yours but you cannot use it unless you get in touch with CS.

 

EE PAYG SIMs are deactivated after 179 days of non-use. You then have a further 90 days to call EE to reactivate it before it is lost completely.

 

You need to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

@Jancocheng : Yes, to a certain extent. It's still yours but you cannot use it unless you get in touch with CS.

 

EE PAYG SIMs are deactivated after 179 days of non-use. You then have a further 90 days to call EE to reactivate it before it is lost completely.

 

You need to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP