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15-08-2021 03:29 AM
It is my intern is ok but it not connected 2 my TV or anything
15-08-2021 08:41 AM
Hi @Bigboy55
I hope you're well and having a nice weekend, are you up to much or is it a chilled one?
Is it your home broadband you're having issues with or a mobile connection?
Thanks
Chris
15-08-2021 02:36 PM
Welcome to EE's Home Broadband Forum.
Have you just joined EE BB or were you already with EE BB? How long has this been happening?
What lights are showing on the router?
What does it say after you log into the router:
Obscure your names & any numbers in the BB Username but post the 1st 2 parts of the IP addy. This will tell us at which stage EE have got to.
Is this for ADSL BB or Fibre? Which router, BrightBox 1 or 2 or Smart Hub?
Does the landline phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?