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home antenna

indigowolf
Investigator
Investigator

Anyone out there got a home antenna installed?

I have EE 4G widget in my rural location but not happy with it, drops all the time and my work is suffering :+(

 

Is it worth me looking at a home antenna?

11 REPLIES 11
Chris_B
EE Community Star
EE Community Star

@indigowolf  What’s the signal like outside your property ?   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

It's good - we have a mast close by

James_B
EE Community Manager
EE Community Manager

Hi @indigowolf,

 

Welcome to the EE Community. 🙂

 

Is your router dropping its connection to the internet or are your connected devices dropping WiFi?

 

James

Hi,

I don't have a router, I have a mini widget thingy - that seems to drop connection :+(

Hi @indigowolf

 

I'm not sure what device you mean, do you know the name of it? 

 

Thanks

 

Chris

It's the EE 4GEE Mini Mobile WiFi

@indigowolf Thanks.

 

When your signal drops is it the WiFi device that loses connection, or do your devices lose their connection with the WiFi?

 

Thanks

 

Chris

The wifi device - I think, but also the devices - it 'looks' like there is no connection at all and no available networks

@indigowolf Has this always happened or is it something that recently started happening? 

 

Thanks 

 

Chris