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have u received my order

Thomasw23
Explorer

‎07-11-2020 03:10 PM

hi i placed a order with u on Friday I had no updates could u check with the ref number I have please 

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎07-11-2020 03:34 PM

@Thomasw23   This is a public forum not customer services you’ll have to call them to get this looked in to. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Thomasw23
Explorer

‎07-11-2020 03:42 PM - last edited on ‎07-11-2020 05:59 PM by EE Community Moderator

My order number is xxxxxxxxxxxx

0 Helpful
Alex_S
EE Employee

‎08-11-2020 08:59 AM

Hi @Thomasw23,

 

Welcome to the community 🙂

 

How did you place your order for your upgrade/ new connection? Was it on our EE Shop?

 

I can see that you have your order reference number. You can use this with your email address to track your order online.

 

Once you order is ready to dispatch, you will receive a text from DPD with your delivery information.

 

 

Alex 🙂

 

 

Alex 🙂

 

 

 

 

 

 

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