Archived Posts

In this forum, you’ll find older (but always searchable) content.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15591 Views
  • 51 replies
  • 65 Helpful

Delivery

Hi  I’m just woundering if I’m not in for my parcel but leave my id. Will someone else be able to get them for me? 

have u received my order

hi i placed a order with u on Friday I had no updates could u check with the ref number I have please 

Resolved! cheapest option for pay as you go?

My contract is coming to an end next month. I need to keep my number but will hardly be using it for the foreseeable future while overseas, so I am wondering what the cheapest option would be. I don't need data or minutes, I just need to be able to s...

Resolved! Sim card registering for a security camera

Hi. Recently bought a security camera with a built in sim PAYG. im wanting to add the number to my online account to view credit but in order to do so, it needs to send a verification code to that number in which it's not a mobile.  What are my optio...

Ordered a new phone

I ordered a new phone that was supposed to arrive next day along with cover and a new apple watch series 6 the phone is an iphone 12 I have had no updates except for the first email confirming me of the new phone what should I do?

Resolved! Mistakenly bought a second SIM contract instead of upgrading...

So I was trying to upgrade my now-expired contract to a cheaper one and somehow managed to buy a second SIM contract instead. Is there any way to cancel this second contract without phoning directly? Am I able to take the new SIM into my local shop w...

athoms15 by Explorer
  • 1968 Views
  • 1 replies
  • 2 Helpful

No confirmation

Hi, I upgraded my phone - pre ordered the 12 pro max yesterday, I haven’t had any confirmation email or text message, and my EE account is still sending me notifications to upgrade, I’ve already paid for the deposit and delivery fee for the phone, I’...

AFLH2212 by Explorer
  • 590 Views
  • 3 replies
  • 1 Helpful

Tablet memory space and error message

Hi, I have a Huawei tablet purchased in March 2019 along with the renewal of my phone contract. I use the tablet purely for the Internet, checking emails, watching iplayer and ITV Hub, video calls and my ALEXA app. I do not have any documents saved o...

NickieC by Visitor
  • 752 Views
  • 1 replies
  • 0 Helpful

SIM UPGRADE NOT WORKING

Hi,I have upgraded and 1t has taken 36 hrs so far and the swap has not worked.I have tried re inserting the sim card and powering on and off and still nothing.Pls advise.

twmin by Visitor
  • 654 Views
  • 1 replies
  • 0 Helpful