Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

iPhone 12Pro wait and changing order?

So i’m currently waiting for an iPhone 12 Pro in Gold at 256GB.  My old contract has now run out (yesterday) and i think i’m supposed to get my new EE phone and contract on tuesday (if all goes well).   However if i change my order to get the phone i...

JakeS1994 by Contributor
  • 1816 Views
  • 12 replies
  • 4 Helpful

5G days only sim for my Huawei 5 G wifi

Looking to buy s 5 G data sim only no calls or tx needed as i am visiting Europe  in December and London ,i am living in the Philippines can i buy a reloadable data sim on line. Desmond  

new update

hi I upgraded to a new iPhone12pro  29/10/20 my status of the phone says waiting on confirmation on delivery can you inform me how long this will take I haven't received any confirmation via text or email 

Free gift

Upgraded 11/10 online through chat. Was a free gift offer and thought there would be details in the confirmation showing how to claim but there isn't. Can you pks advise how yo claim?

Avb74 by Visitor
  • 420 Views
  • 1 replies
  • 0 Helpful

Resolved! lost sim card, need phone number

Hi, I have lost my sim card but need access to the phone number that was on it. Is this possible? & if so, how?

ne18 by Visitor
  • 2180 Views
  • 2 replies
  • 1 Helpful

New Sim Card

Hey! I need help to order a new Sim Card. My phone has gone "Black screen" so I need to buy another model. So I need a new upgraded sim to a NANO Sim but cannot call in a shop to collect. Advice please? Many thanks

peterman1 by Investigator
  • 728 Views
  • 1 replies
  • 0 Helpful

WIFI RANGE IS NOT ENOUGH TO COVER WHOLE HOUSE

I have been facing problem with very slow internet speed and the not enough range of wifi.So little away from router no device will get wifi signal. can ee do to widen the range.Everything is done to get speed but still some device cant get wifi netw...

Resolved! What SIM do I put in my new phone?

Hello, I have upgraded my old EE contract which was SIM only to a pay monthly phone contract. Phone arrived today, but what SIM do I put in and use? I assumed I would use my old one as it would retain my number etc, and the billing for this phone wou...

TTREVAIL by Explorer
  • 1852 Views
  • 2 replies
  • 2 Helpful

Awaiting order no information given

Placed my upgrade order, received confirmation email and nothing since. Looked on here first and followed advice given to ring 150. Rang twice today and been cut off both times. On hold again now

Confused - 2 vastly different mobile routers but same download speed

Help me solve this.My old mobile Wi-Fi Router was:Huawei B311 2020-4G/ LTE 150 Mbps Mobile Wi-Fi Router When using this router I had an average download speak of 20Mbps (tested using Ookla speed test). Today, I bought a new NETGEAR Nighthawk M2 Mobil...

stan84 by Investigator
  • 1419 Views
  • 3 replies
  • 0 Helpful