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16-08-2019 10:36 AM
Have EE taken away the chat online service?
16-08-2019 10:56 AM
Hello @Rebecca03 ,
Welcome to the community,
Chat is still available to mobile customers on a pay monthly contract. If you log-in to your account via the web, when someone is available, live chat will show.
16-08-2019 11:24 AM
16-08-2019 11:37 AM
@Rebecca03 , You are welcome, glad I was able to help.
16-08-2019 02:45 PM
06-01-2022 08:02 AM
Please would like to chat Re; my bill .
06-01-2022 08:04 AM
Done that severally not giving me option to chat online.
Can not make calls as I am currently abroad on holidays
06-01-2022 08:04 AM
Hi @zinokojie1.
Welcome to the community.
You can access our live chat team through our Contact Us page or within your My EE Account.
Jon
06-01-2022 09:13 AM
Hi @zinokojie1.
If you're abroad the only way to connect to our online chat team is through your My EE Account.
Is there anything we can help you with regarding your bill on here, without needing access to your account?
Jon