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05-11-2021 05:51 PM
I would like to change my sim plan but my 20% discount code is not valid when I select the plan I want.
05-11-2021 06:10 PM
@rose_thyme does the plan you’re choosing already have a discount on it ? If it does you can not apply a 2nd discount to it.
06-11-2021 08:12 AM
Hi @rose_thyme
Which plan are you trying to choose? If you select a different plan, does it work?
If you're connected to a VPN, could you try without it activated?
Thanks
Chris