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payg to contact 20%/£4 offer

nicksuch
Contributor
Contributor

simple question, on payg and told that if i change to contract i get a 20% discount or £4 off a sim only contract, clicking the what is available button shows a couple of sim only contracts at £20 a month, so is that £20 minus £4 so £16 a month or is the £20 the price after the discount its not very clear at all

 

1 SOLUTION

Accepted Solutions
Northerner
Grand Master
Grand Master

Hi @nicksuch 

 

Your contract will be a fixed amount say £20 but the discount will be applied to your bill reducing the bil to £16. That is the normal way EE implement these discounts, rather than discounting the contract amount if that makes sense. 

 

If you are still unsure give EE CS a call on 150 to confirm.  

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

View solution in original post

1 REPLY 1
Northerner
Grand Master
Grand Master

Hi @nicksuch 

 

Your contract will be a fixed amount say £20 but the discount will be applied to your bill reducing the bil to £16. That is the normal way EE implement these discounts, rather than discounting the contract amount if that makes sense. 

 

If you are still unsure give EE CS a call on 150 to confirm.  

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.