payg to contact 20%/£4 offer

nicksuch
Contributor
Contributor

simple question, on payg and told that if i change to contract i get a 20% discount or £4 off a sim only contract, clicking the what is available button shows a couple of sim only contracts at £20 a month, so is that £20 minus £4 so £16 a month or is the £20 the price after the discount its not very clear at all

 

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @nicksuch 

 

Your contract will be a fixed amount say £20 but the discount will be applied to your bill reducing the bil to £16. That is the normal way EE implement these discounts, rather than discounting the contract amount if that makes sense. 

 

If you are still unsure give EE CS a call on 150 to confirm.  

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @nicksuch 

 

Your contract will be a fixed amount say £20 but the discount will be applied to your bill reducing the bil to £16. That is the normal way EE implement these discounts, rather than discounting the contract amount if that makes sense. 

 

If you are still unsure give EE CS a call on 150 to confirm.  

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.