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06-09-2021 09:24 PM
Hi ,
May i know how to cancel my mobile line due to ending contract please .
Thank you
Regard
Chong
Solved! See the answer below or view the solution in context.
06-09-2021 09:30 PM
@jimmylim You can call customer services todo this. If you are moving to a different network and you want to keep your number you can request your PAC code to move your number to that network by texting PAC to 65075. you then give that code to the other network and this will terminate your contract with EE. Or if you don’t want to keep your number you can request your STAC code and this will not move your number to that network and will terminate your contract with EE once you give the STAC code to the other network.
do you want to stay with EE ?
06-09-2021 09:30 PM
@jimmylim You can call customer services todo this. If you are moving to a different network and you want to keep your number you can request your PAC code to move your number to that network by texting PAC to 65075. you then give that code to the other network and this will terminate your contract with EE. Or if you don’t want to keep your number you can request your STAC code and this will not move your number to that network and will terminate your contract with EE once you give the STAC code to the other network.
do you want to stay with EE ?