The EE Community

Microsoft Teams not working

Have a curious issue - Teams does not work on my laptop but does on my android phone when connected to EE Smart Hub - equally curious LinkedIn and Instagram work on my Laptop but not on my phone when connected to the same EE Smart Hub. Receive the er...

Link phone and broadband to get £20 discount

I received the message below but when I try to link my phone number and broadband it won’t work. It says the number is already in use. But I was to make sure I get the discount….. Hi from EE. As a thank you for having mobile and broadband with us, we...

New customer and broadband not working

Hi all, I swapped my full fibre broadband today from sky 150 to EE 300. Activation day today, plugged EE router in this morning, started working perfectly, no problems. Went to work, came home around lunch time to no BB connection. The LAN light on t...

Screen mirroring

Hi, got a Pixel 9 pro, downloaded stage of Giro to watch whilst in caravan and app says EE TV doesn't support mirroring?? Says to use Chromecast etc but that requires internet! Is there a way to make this work? I've paid to have access can view on th...

Appalled at EE.

I have just written a 2 page back to back regarding the issues on my concerns,  regarding the EE app, to which I've not had it functioning for over five months and always promised by an advisor, that they will contact me by email.  To which they do n...

pay bill

Sony Xperia 1 VII

Any news on EE offering the Sony Xperia 1 VII?

Don't switch from BT to EE

Just over 7 days ago I was conned into moving in group from BT to EE, I was told the technology was better than BT but since I moved my broadband has cut out multiple times, sometimes for over an hour, I work from home so this is a sh*te service. It ...

Xbox game pass still subscribed after account cancellation

Hi,I left EE some time ago (well over a year) and today I discover on my Xbox that game pass is still present.I'm unable to cancel this via Microsoft and my EE account has no active service and shows errors in places.How can I get this cancelled full...

Moved from Sky to EETV, picture quality is bad e.g. channel 5 on demand

set up EE 500 broadband, and EETV. The picture quality is nothing like I had on Sky. The HD on demand channels are pretty bad. E.g Channel 5.EETV just doesn’t seem to have as clear a picture as I had on Sky - yes I was paying £9 a month for HD. But t...