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Incorrect add on applied?

LeeStraughan
Visitor

‎06-09-2021 05:51 PM

I just paid for a 3GB/7 day data add-on but the confirmation text message said it was only 1GB and my data allowance is saying I have 1.3GB available (0.3 from other boosts). The expanded details under my allowance and active add-ons is saying a 3GB one was bought. Will I get what I paid for?

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎06-09-2021 09:39 PM

@LeeStraughan  You will have to speak with customer services about this. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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