brand new router with slow speeds

[mcdona22]

I have just set up a 4GEE home router in my home.  Using fast.com it reports a speed of 73Mbps.  My phone on EE 4G reports speeds of 230Mbps.

Is there a bedding-in period for the router or do I have a duff one or does it need patching?

TIA

[mcdona22]

forgot to add - the router is showing 4 lights on the 4G signal indicator

[Leanne_T]

Hi @mcdona22

Thanks for coming to the community. 

Is the SIM card in the router pay monthly or pay as you go? 

Can you try the SIM in the EE phone and see if the speeds are the same? 

Thanks 🙂

Leanne.

[mcdona22]

Thanks for the suggestion.  Been on with EE tech support  and they said this is all the hub is capable of

[Leanne_T]

It may be worth trying your phone SIM card to see if you get the same speeds @mcdona22

Leanne 🙂

[EssexBoyEE]

What's the full model number of the Router

[mcdona22]

B625-621

[EssexBoyEE]

Did you mean B625-261

Is it a Huawei

Also what your SIM Plan, Phone or Data, pay monthly?, What's the Data Amount.

[mcdona22]

Yes.

Both the phone and the hub sim are unlimited data

[Christopher_G]

Were you able to try using the phone SIM in the router, @mcdona22?

Just to see if you get similar speeds.

Chris