Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15513 Views
  • 51 replies
  • 65 Helpful

How long does it take for an order to arrive?

Hiya, I ordered the apple watch se on Sunday and was asked to phone EE to confirm the order. I phoned on Monday and he said the watch I wanted wasn’t in stock which is why I had to wait but when i’ve checked it has been in stock. My order seems to st...

epheby98 by Investigator
  • 573 Views
  • 4 replies
  • 0 Helpful

Resolved! Not gotten my order yet

I ordered for an iPhone 12 and just got an email saying my order is been processed. Haven’t gotten any notifications again. 

Upgrade reversed message from 150

Hi. I received the above message with regards to my new iPhone 12 pro max. This is the second time this has happened and I am now going to go to another provider. EE staff in store could not understand what had occurred the first time. I have now bee...

C3po by Investigator
  • 967 Views
  • 5 replies
  • 0 Helpful

Still not received free gifts 3 months xboxpass and controller

I signed up to samsung s20 fe at the beginning of october.I chose this phone as it come with free gifts. I chose 3 months xbox ultimate pass and the controller.I am still waiting for these items and i am wondering what is going on and of they are eve...

vickig by Investigator
  • 557 Views
  • 5 replies
  • 0 Helpful

Order Number/ Tracking

I placed an order for my phone on Chat Yesterday, I've received an Order confirmation but there is no order number. I was advised it would be out for delivery today but I cant track it without a number. I haven't received anything from DPD - how can ...

JoNeal by Visitor
  • 430 Views
  • 1 replies
  • 0 Helpful

Upgrade

I upgraded my daughters phone on 3rd Dec & have heard nothing since,don’t usually take this long to come 

Rach48 by Investigator
  • 523 Views
  • 6 replies
  • 0 Helpful

Resolved! Pay as you go sim

I recently got a new contract for my daughter for Christmas. I was given a pay as you go sim card with £5 credit with this phone.I put the sim card in the phone today, but the phone says no network.The top up card that came with the phone expires in ...

Blingbabe by Investigator
  • 1734 Views
  • 8 replies
  • 3 Helpful

iphone 12 pro delivery

Hi, i upgraded from the 11 pro to the 12 pro pacific blue 128gb on the 3rd of december and was advised that i would receive the new handset within 28 days of ordering. it is now the 30th and the phone has not even been dispatched yet so im a bit worr...

Resolved! New earphones broken

I am on a two year contract and my earphones have broken only a couple months in. I bought my phone in jan 2019 by the way can I get new ones for free or do I need to pay? 

MYassin1 by Investigator
  • 1743 Views
  • 5 replies
  • 0 Helpful